Privacy Policy
Privacy Policy
Luxe Scentquisite
Luxe Scentquisite respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
Who We Are
Luxe Scentquisite is a UK-based small business producing handmade products including wax melts, candles and bath products.
For any questions about this policy or your data, please contact:
Email: contact@luxescentquisite.co.uk
Website: www.luxescentquisite.co.uk
What Information We Collect
When you interact with our website or place an order, we may collect the following information:
Personal Information
• Full name
• Billing and delivery address
• Email address
• Phone number
Order Information
• Products purchased
• Order history
• Payment information (processed securely by third-party payment providers)
Website Usage Information
• IP address
• Browser type
• Pages visited on our website
• Cookies and tracking data
How We Use Your Information
We collect and use your information to:
• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud or misuse of our website
• Meet legal and tax obligations
We only collect information that is necessary to run and manage our business.
Payment Security
Payments made on our website are processed securely through trusted third-party providers such as:
• PayPal
• Stripe
• Card payment processors
Luxe Scentquisite does not store or have access to your full card details.
Sharing Your Information
We only share your personal data when necessary to operate our business.
Your information may be shared with:
• Payment providers (for processing payments)
• Delivery companies (to deliver your order)
• Website hosting providers
• Legal authorities if required by law
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies to improve user experience and website performance.
Cookies may be used to:
• Remember your preferences
• Analyse website traffic
• Improve website functionality
You can disable cookies through your browser settings if you prefer.
How Long We Keep Your Data
We only keep personal data for as long as necessary to:
• Process orders
• Meet legal or tax requirements
• Maintain accurate business records
Order information may be stored for up to 6 years for accounting and legal purposes.
Your Data Protection Rights
Under UK GDPR, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data where applicable
• Object to certain types of data processing
To exercise these rights, please contact us using the details above.
Third-Party Links
Our website or social media pages may contain links to other websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal requirements or business changes. The most current version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how your information is used, please contact:
Luxe Scentquisite
Email: contact@luxescentquisite.co.uk